About Us

The Corum eCommerce difference
Corum eCommerce is a leading provider of commercial payment solutions to many of Australia’s best known corporate entities like AGL and Federal Express, plus government bodies such as local councils. Processing millions of transactions each year totalling well in excess of $1billion, our customers enjoy reliable, secure, efficient and fully branded solutions.

Through longstanding collaborative customer relationships we continue to enhance comprehensive solutions tailored to each organisation’s individual needs. Our team prides itself on customer service excellence, offering continual support and evolving solutions as customers’ needs change.

Our Mission

To deliver simple to use, robust, flexible solutions with exceptional customer service by closely aligning with our customers and exploiting technology innovation.

Our values

Through our expertise, experience, exceptional customer service, nurturing relationships and technology innovation, we are dedicated to delivering quality, robust solutions that revolutionise bill payment. This commitment results from many factors, including our core brand values.

Reliability	We understand and empathise with our customers’ needs for uninterrupted service delivery and performance and take our responsibility very seriously. We constantly aim to exceed their expectations in service delivery and ongoing support by ‘putting ourselves in their shoes’ and acting with urgency.
Professionalism	We take pride in providing our customers with faultless, professional service at every contact point.
Expertise	We are experienced in our respective fields and actively employ our expertise to consistently deliver and maintain quality solutions.
Innovation	We are creative in delivering our solutions to best accommodate our customers’ needs.

A Corum Group Company
As a Corum Group company, Corum eCommerce leverages the relationships, experience, resources, and knowledge from across a network of experienced businesses operating successfully in various industries to provide our customers with consistent, outstanding performance.

For more information about Corum Group visit corumgroup.com.au.